McGeorges RV
Reviews and Complaints
Happy Day
Worst dealership in the area, horrible customer service
- Lack of communication
- Poor customer
- Customer service and management
Preferred solution: Full refund
*** service and *** management
- Customer service and management
Don't waste your time or money
- Empty promises
Preferred solution: Deliver product or service ordered
They Owe Me Slide Toppers and Won't Take/Return my call!
- Poor customer
- Poor customer service
Preferred solution: Let the company propose a solution
ADA NON COMPLIANT
- Large selection
- Poor customer service
- Discrimation
Preferred solution: Um, don’t discriminate!
I Have No Complaints.
Service sucks
- Our sales person
- Poor customer service
Preferred solution: Deliver product or service ordered
Great experience!
- Very helpful
The Worst
I am not even sure where to begin; I thought this place was bad before it became Camping World, but really, it’s a lot worse. You cannot get anyone to return a call, return an email, nothing.
Back and forth for the past going on 10 months now about warranty repairs and guess what, my warranty is about expire. There is a list of issues that needed to be fixed. They even broke a piece on my camper and have yet to fix that. There is absolutely no care about you or your problem as they have more things to do other than the JOB.
Where is the help? Where is the service? Being busy is one thing. You are not too busy to speak with a customer.
And of course the managers, well they are too busy with “meetings” to be bothered with a customer. It is also not a very good representation of the brands you sell if you can’t service them. Then again, it seems like the manufacturers do not care about the type of dealers they have to sell their product either. I should have learned from my first purchase from them in 2015 before they became Camping World.
Thought I would give them another chance/shot but I was wrong on so many levels.
I will also report my troubles to any media outlet that will listen as well as the BBB. Wouldn't even give them a star if I didn't have to to post this.
Preferred solution: I want unit fixed
Product defective
Very BAD
Rodent infestation
Mcgeorge even in Ashland va
Great Sales Person - Robbie Lyons
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We bought a pre-owned 2016 Rockwood Roo from them April 4th, 2019. The bunks are leaking while they are stored.
We have camped in it 3 times, and each time when we set the beds up, the 2 mattresses were wet. The fabric on the bunks is molded and Mildred. What do I need to do, keep a tarp on this camper all the time? They told us our truck would tow it.
WRONG. All 3 times we tried to tow it, the check engine light came on. Our sales lady told us the camper weighed 3900 lbs. The camper actually weighs 5300 lbs.
They were very pushy on this sale. We had researched on their website to see what our truck would tow, and it said no more than 3000 lbs. We go back up there to get out of the sale and the sales manager said that it was too late the camper was OURS. We had only gotten the bank loan, but had not signed any papers yet as it had only been 2 days.
We felt pressured. Then they tried to sell us a $7000 extended warranty package. Our sales lady was nice and so was the staff, but they have to be nice in order to sell campers.
I really regret buying this camper and yes, I feel like I'm stuck with it because of that 15 year loan. It's very disappointing to go camping and have to dry the mattress out before going to bed.